Hosted Voice over IP

Eliminate the hassle and expense of owning and operating your own phone system. With Hosted Voice over IP (VoIP), simply connect your new office phones to your existing network—and access high-quality calling, advanced features, and easy management for one low monthly price.

As a provider of Cytracom VoIP, we deliver the business phone you know and love in a straightforward system that just works—and is ready to start working now.

Advanced Features

Get big-business features in a phone system that’s easy to use and right-sized for your company. Some of the most popular features include:

  • Auto Attendant
  • Mobile Integration
  • Ring or “Hunt” Groups
  • Find Me/ Follow Me
  • Voicemail to Email
  • Call Recording
  • Call Conferencing
  • Holiday Routing
  • Call Center
  • Softphone Support
  • Centralized Device Management

Phones that Evolve

Switch to a phone system that keeps up with your business. Through Cytracom’s Evolve program, you get new, upgraded devices every 36 months. This guarantees you always have the latest firmware and hardware updates. Plus, it covers full warranties—so if anything happens before your upgrade, we fix or replace the phone for free.

No Contracts

Simplify your budget with predictable month-to-month plans. The Cytracom phone service, when sold and serviced by Certified Cytracom partners, does not require a long-term contractual commitment.

Local Support

As your MSP, we are available to help you configure, install and manage your phone system. Then, Cytracom adds an additional layer of care with US-based support engineers available 24x7 to troubleshoot and resolve any issues that may arise.

About Cytracom

Cytracom was founded by an MSP that saw the need for a full-featured VoIP system to complement the other IT services. VoIP is part of the network and a natural addition to backup and data recovery, help desk, and security solutions. Cytracom focuses on making the process of buying, installing and using VoIP as simple as possible.

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I can’t say enough good things about EBI with their IT Support and VOIP phone systems.

We recently made the decision to change our phones to a VoIP system and get away from the high cost of the old traditional phone lines. Keith quoted us a great price and we implemented the change. The entire process went very well. Keith oversaw the paperwork needed to port the phone numbers and the process each step along the way. Once the lines were ported we had a conference call with the carrier and made the decisions as to what options we want and everything went very smooth. Both EBI and Cytracom have been great to work with. All my questions were answered and the system is working great. We are glad we made the change and would recommend EBI for VoIP services.

Kim Prevette Operations Manager
Benefit Plan Services

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Cytracom Certified Partner
for VoIP Hampton Roads VA