IT Support in The Hampton Roads Area

We made the mistake of hiring another company to upgrade all of the PCs in our office…

After several months of failed promises and missed deadlines, we fired them and hired Keith and the team at Enterprise Backup, Inc. (EBI).  What a difference!  They came in, cleaned up the mess, didn’t charge us an arm and a leg, and didn’t make us feel like our problems were our fault.  Keith is a computer consultant who will tell you the truth and give you real solutions that work the way they are supposed to.  I cannot say enough good things about them!

Finally, … A Company Who’s Technically Savvy AND Responsive.

It’s been an excellent association. They definitely keep things up and running.  If something goes wrong, I call and explain what the problem is and EBI either has it fixed remotely or they send a technician in to take care of it and in a very, very timely fashion.  Because EBI Worry-Free Support specializes in proactive maintenance and monitoring, they can prevent many problems – whether they’re huge emergencies or minor annoyances – before they even happen.

We are a cost conscience Business, and have tried several IT companies in the past. We found that the bulk were on the higher end of the scale, or the less expensive firms were lacking knowledge in IT. However, Enterprise is a perfect balance of both. Very skilled staff, and an affordable rate compared to others.

“First-class from start to finish”

Keith is the best! The service he provided was first-class from start to finish and our set up was not very straightforward. When I first contacted Keith at Enterprise Backup, Inc. we were struggling with customer service at a larger backup provider. When we made the switch Keith and EBI made the transition seamless and he made himself available each time he was needed. A huge thank you to Keith!!